Sunday, May 3, 2009

Complaints, complaintsss and more complaintssss... :@

Saturday was the first day of official work. It was Saturday so there were damn lot of residents coming in to our Management Office. I was fine with doing the bookings until one came in to book a function room. Damn that Ray, said until so happily and logically that I need not issue them receipt. Was doubting him for the whole day until the end of the day then I remembered vividly that I need to issue the receipt!!! Screwed up! :@ Wasn't quite use to the management's procedure. Was stunned when a resident came in to apply for an authorisation letter for temporary carparking. Ray was attending a meeting with the council so being the front desk personnel, I had to attend to it though Ray was the one in charge of that. But thank goodness he wasn't there, if not, the residents will definitely create a din cos he won't simply just grant them the letter. I'm just a small AA there, so I just looked for the softcopy of the letter from his computer, and approved all the letters. Haha! =D Don't care, if I get into any trouble I can just simply quit. I say until so carefreely cos a resident actually offered an AA position at Ubi area, but the pay damn high, $1.8k onwards. So tempting. $$$ But can't just leave the company like that and let poor Siti suffer alone. =D
Actually the most angry part wasn't cos by Ray, but it was the residents there. They think that they have the right to tell off any staff in the management cos they pay the maintenance fund. Only one praised Siti and I for our efficiency. We were there officially working for only the first day of course we need some time to follow up with matters left by the previous management. If you all don't even have the basic trust for the management then there's no point having a managing agent there. If you all think that we are not efficient, then try to join the management. We can't attend to every of your single needs at one shot. Please stop being so sucked up just because you all are rich enough to pay the management fund. By the way, less than half of the funds contributes to our salaries, mostly are funds for your condo. Lastly, we are human beings just like you all, we have dignity, we are not your slaves, so please show some respect to us.
Only the first day yet I already feel like resigning. This is the only job which makes me feel this way. If not for Siti, who prove to be up for the job, I'd have resigned and told off those disrespectful residents. The first day of work really made me feel like cursing and swearing, in other words, using vulgarities, and resorting to violence. But of course, I wouldn't cos I'm a cultured person. Hehe. =D Hopefully tomorrow will be a better day and that this blog will not become one which only tells about my unhappiness at work. =D

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